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There is now a video response:
Full Story: http://www.davecarrollmusic.com/story/united-breaks-guitars –
In the spring of 2008, Sons of Maxwell were traveling to Nebraska for a one-week tour and my Taylor guitar was witnessed being thrown by United Airlines baggage handlers in Chicago. I discovered later that the $3500 guitar was severely damaged. They didn’t deny the experience occurred but for nine months the various people I communicated with put the responsibility for dealing with the damage on everyone other than themselves and finally said they would do nothing to compensate me for my loss.
So I promised the last person to finally say no to compensation (Ms. Irlweg) that I would write and produce three songs about my experience with United Airlines and make videos for each to be viewed online by anyone in the world. United Breaks Guitars is the first of those songs.
United Breaks Guitars Song 2:
United Breaks Guitars Song 3: United We Stand on the Right Side of Right
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Video Produced by Curve Productions of Halifax, http://www.curveproductionsinc.com.